Help
Contact support
How to reach the RAGE.WTF team by email or Discord, which address to use, and what to include so we can help quickly.
Have a question or a problem the docs don’t answer? Get in touch.
Where to reach us#
| For | Contact |
|---|---|
| Help with your account, bugs, billing questions, privacy requests | [email protected] |
| Questions, community help and announcements | Discord: discord.gg/ragewtf |
| Abuse reports and copyright takedowns | [email protected] |
You can also find us on X, TikTok and Instagram.
Important changes to the rules are announced in the Discord server.
What to include#
To help us answer faster, send:
- Your username (and your User ID from Settings, if you can sign in).
- What you were trying to do, and what happened instead.
- The exact error message, if there was one.
- A screenshot, and the link to the page if it’s about a profile or image.
- Your device and browser, for display or playback problems.
For anything about your account, email us from the address on your account, so we can check it’s you.
Payments and refunds#
Orders are processed by Paddle, which handles receipts, payment details and returns. You can find receipts and change card details in the customer portal from the Store. For anything else about a purchase, email [email protected]. See purchases and refunds.
Suspended account#
If you see that your account is suspended and you think it’s a mistake, email [email protected] from the address on the account and include your username, or ask on our Discord.
Before you write#
Many common problems are solved in troubleshooting and the FAQ. To report a profile or comment, use the report button on the page.